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FAQ2022-01-10T10:17:12+00:00

Frequently Asked Questions (FAQ)

How do I find the Forum?2022-03-17T15:35:55+00:00

The Forum Theatre is located on Compstall Road, Romiley. Postcode for your car’s Sat Nav is SK6 4EA.  There is a large pay and display car park at the rear of the theatre, operated by Stockport Council.  Regular buses to Romiley run from Stockport whilst Romiley train station is less than 5 minute walk to the theatre which links Romiley to both Manchester and Sheffield.

How will my ticket work?2021-11-18T14:47:56+00:00

The majority of tickets for Forum events will be e-ticket or print-at-home ticket. This will allow you to minimise the amount of time you may have to queue, and reduce contact with the front of house team.  We will not be collecting tickets from you, we will just be checking them for correct performance details and seating information.

What is your Refund Policy?2022-03-17T15:40:33+00:00

We recommend that you take the option of “Ticket Protection” when purchasing your ticket with us which will provide you with the option of a refund if you are unable to attend the performance under certain circumstances.  Please make sure you read the terms and conditions of the policy carefully to ensure it meets with your needs.  IF you do not have refund protection, promoters may, at their discretion, offer ticket exchanges or refunds for Forum Theatre Events and you would need to speak with them directly.

Can I buy refreshments?2022-03-17T15:38:54+00:00

The bar will be open before, during the interval and after the performances at The Forum Theatre.  For many events there will also be seated areas you can enjoy refreshments from before our shows and in the interval.  To minimise any need for queuing you can pre order your interval drinks via our app, which you can download and use on any smartphone.

Ice Creams will also be available for most events and these are normally served from the front of the auditorium.

We accept both cash and card payments at The Forum Theatre

What if I have another question or problem?2021-08-02T14:13:37+01:00

The best way to contact us is via email. Send your question to boxoffice@theforumtheatre.co.uk and we will be happy to help.

What Happens if I have Covid and are isolating and can’t use my ticket?2022-01-10T10:14:43+00:00
We recommend that you take the option of “Ticket Protection” when purchasing your ticket with us which will provide you with the option of a refund if you are unable to attend the performance.  If someone in your party is confirmed as Covid positive or has symptoms and is isolating, there is no need to worry.
Each individual promoter may also be happy to offer exchanges on tickets, please email CUSTOMER.SERVICES@TICKETSOURCE.CO.UK for assistance with your ticket queries.
Please note if you are feeling unwell or are showing signs of Covid-19 or have been asked to isolate you should not attend any event at The Forum Theatre.
What should I bring?2022-02-01T15:28:54+00:00

Please note that we do not have any cloakroom facilities at The Forum Theatre, so you may wish to keep your belongings you bring to a minimum.

We look forward to welcoming you to the forum theatre soon.

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